Shipping policy

Shipping Policy

Freight Shipping Overview

Kintor Equipment specializes in heavy-duty shop and industrial equipment. Due to the size and weight of our products, most orders are shipped via freight carrier rather than standard parcel services.

To ensure accurate delivery costs and a smooth delivery process, all large equipment orders are handled on a quote-based shipping system.

How Shipping Works

  1. Request a Quote
    Submit a quote request through our website or by email. This allows us to calculate accurate freight costs based on your location and delivery requirements.
  2. Freight Calculation & Confirmation
    We coordinate freight shipping and provide an all-in delivered quote whenever possible. Shipping costs vary based on destination, carrier availability, and delivery conditions.
  3. Order Processing
    Once the quote is approved, your order is prepared, securely crated, and scheduled for freight pickup.
  4. Delivery
    Orders are typically delivered via LTL (less-than-truckload) freight to the address provided. A delivery appointment may be required.

Crating & Handling

All presses and large equipment are professionally crated to protect against damage during transit. Due to the nature of freight shipping, minor cosmetic imperfections to packaging may occur and do not affect the function of the equipment.

Delivery & Unload Requirements

Freight deliveries are typically made via LTL (less-than-truckload) carrier. Lift gate service and assisted unloading can be arranged when needed and should be requested during the quote process.

Depending on the delivery location and equipment ordered, delivery may include:

  • Lift gate service
  • Pallet jack or assisted unloading
  • Scheduled delivery appointments

Please note that delivery requirements and services can affect freight costs. Providing accurate delivery details upfront allows us to coordinate the most efficient and appropriate freight option for your location.

Lead Times

Lead times vary depending on the product and shipping destination. Estimated timelines will be communicated during the quote process and confirmed prior to shipment.

Shipping Damage

All shipments should be inspected upon delivery. Any visible damage should be noted with the carrier at the time of delivery. Please contact us promptly if there are any issues so we can assist.

Questions

If you have questions about shipping, freight delivery, or the quote process, contact us at:
kintorequipment@gmail.com