Frequently Asked Questions (FAQ)

1. What kind of products does Kintor Equipment sell?

We specialize in high-quality shop equipment and tools for DIY mechanics, small professional workshops, and automotive enthusiasts. Our products range from hydraulic presses and shop tables to tool storage and more, with a focus on durability and reliability.

2. How can I be sure the products are safe and reliable?

All products are carefully sourced from reputable manufacturers and inspected for quality. Each comes with user manuals and safety guidelines, and we stand behind our items with our damage replacement policy.

3. Do you ship to the U.S.?

Yes! All orders are shipped via freight or standard carriers, depending on the product. We also offer blind shipping, meaning no supplier branding is visible on the package.

4. How long will shipping take?

Delivery times depend on product size and shipping method but typically range from 7–21 business days. You will receive tracking information or freight scheduling details once your order is confirmed.

5. What if my order arrives damaged or missing parts?

If your order arrives damaged or with missing components, please contact us within 7 days of delivery. We will provide a replacement or resolution promptly.

6. Can I return a product if I change my mind?

We currently accept returns for damaged or defective products only. For any issues or questions about returns, please contact us and we’ll work with you on a solution.

7. Are your products suitable for home garages or professional shops?

Yes. Our inventory is designed for versatility, accommodating home workshops, small businesses, and professional garages. Each product listing includes recommended use and specifications.

8. How do I maintain and care for my equipment?

Regular cleaning, periodic inspection, and following the included safety guidelines will ensure long-term durability and performance. Some equipment may require additional maintenance like checking hydraulic fluid or tightening bolts.

9. How do I contact Kintor Equipment for support?

You can reach us via:

We aim to respond within 24 business hours.

10. Can I order multiple products at once or request special orders?

Yes — simply contact us to discuss your needs. For large orders, we can provide guidance on shipping and delivery options.